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FAQ | General Questions
FAQ | Getting Started
How do I create my WeMENA account?
Why should I create an account?
How can I change my account details?
FAQ | Feedback
Are the Brands Authentic?
Where can I give my feedback? - Version 1
FAQs | Buyer
FAQ | Buyer | My Account
How do I update my details once I have created an account?
I entered my email/password combination wrong, what do I do?
How private and secure is my information?
FAQ | Buyer | Placing an Order
How to place an order on WeMENA?
How can I track my order?
Can I add an item to the existing order and include them in the same delivery?
Is there any limitation on the quantity or amount of online purchase?
How do I know if my order has been successfully purchased?
See all 6 articles
FAQ | Buyer | Payments
Mode of Payments
FAQ | Buyer | Delivery & Shipping Costs
What is the delivery policy of WeMENA?
FAQ | Buyer | Returns, Exchange & Refunds
What is your Exchange/Return Policy?
FAQs | Buyer | Coupons, Gifts & Discounts
How will you notify me for the deals, arrivals & discounts?
Where do I apply the Promo Code?
FAQ | Buyer | Warranty
FAQs | Supplier
FAQs | Supplier | Registraion
How Do I Register to Become a Seller?
FAQs | Supplier | Selling Items
What are the Standard Prohibited and Restricted Commodities on WEMENA?
What are the charges for selling on WEMENA?
How can I get good sales of my products?
What is the minimum price of items I can list to sell on WEMENA?
How do buyers pay?
FAQs | Supplier | Account & Payment Fees
Can I cancel my Seller Account?
How and when do I get paid by WEMENA?
How do I change my Company Profile?
FAQs | Supplier | VAT
What is the rate of VAT?
How will VAT be calculated on the commission and other service revenue from WEMENA?
How can I get my tax Invoice?
Orders and refunds
Gifts and coupons
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