FAQ | Buyer | Placing an Order

Right from placing your order, to tracking and delivery - we have covered all your queries. We ensure that the entire process is easy and smooth for anybody purchasing product online for wholesale.

How to place an order on WeMENA?
To place an order thru WeMENA website: 1. Log in to your WeMENA.com account using your registered email address and password. If you do not have an account...
Mon, 13 Jul, 2020 at 1:05 PM
How can I track my order?
Once you've placed an order, you'll be notified as your order progresses. You can track your shipment by using the link sent via SMS on your regi...
Mon, 13 Jan, 2020 at 3:51 PM
Can I add an item to the existing order and include them in the same delivery?
No, You need to create a new order for the items you want to add.
Mon, 13 Jan, 2020 at 3:51 PM
Is there any limitation on the quantity or amount of online purchase?
There is no limit with the amount of units available for customers to purchase at one time. If items are listed as fulfillable, our fulfilment department wi...
Mon, 13 Jan, 2020 at 3:51 PM
How do I know if my order has been successfully purchased?
All orders get auto-verified and you will receive a confirmation of your order thru your registered email address. You can also check the status of your ord...
Mon, 13 Jan, 2020 at 3:52 PM
Can I cancel my order?
WeMENA is dedicated to your satisfaction and we make sure you are happy and satisfied with your purchase. If you have any problems or issues with your order...
Sun, 19 Jan, 2020 at 12:58 PM